{"id":3,"date":"2024-09-12T10:07:15","date_gmt":"2024-09-12T10:07:15","guid":{"rendered":"https:\/\/colourpencilshop.com\/home\/colourpencilshop\/public_html\/?page_id=3"},"modified":"2026-06-25T23:22:30","modified_gmt":"2026-06-25T22:22:30","slug":"privacy-policy","status":"publish","type":"page","link":"https:\/\/colourpencilshop.com\/?page_id=3","title":{"rendered":"Privacy Policy"},"content":{"rendered":"\n<h2 class=\"wp-block-heading\">The Colour Pencil Shop Ltd customer privacy notice<\/h2>\n\n\n\n<p class=\"has-black-color has-text-color has-link-color wp-elements-03142b00fe15e713dcdf31ad8b935c1d wp-block-paragraph\">This privacy notice tells you what to expect us to do with your personal information.<\/p>\n\n\n\n<div style=\"height:12px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h2 class=\"wp-block-heading\">Who we are<\/h2>\n\n\n\n<p class=\"has-black-color has-text-color has-link-color wp-elements-073064f9ba494916330a93a0f91daf19 wp-block-paragraph\">Our website address is: https:\/\/colourpencilshop.com<\/p>\n\n\n\n<div style=\"height:12px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h2 class=\"wp-block-heading\">Contact details<\/h2>\n\n\n\n<p class=\"has-black-color has-text-color has-link-color wp-elements-29256bbf383485ce364e95910fd052c4 wp-block-paragraph\">Email: emma@colourpencil.shop<\/p>\n\n\n\n<p class=\"has-black-color has-text-color has-link-color wp-elements-ab7462892ced1fd79e83af3793407eea wp-block-paragraph\">Phone: 07917804491<\/p>\n\n\n\n<div style=\"height:12px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h2 class=\"wp-block-heading\">What information we collect, use, and why<\/h2>\n\n\n\n<p class=\"has-black-color has-text-color has-link-color wp-elements-8cbc7d8d52ffa486258abe44796997b0 wp-block-paragraph\">We collect or use the following information to <strong>provide services and goods, including delivery<\/strong>:<\/p>\n\n\n\n<ul class=\"wp-block-list has-black-color has-text-color has-link-color wp-elements-ec933aef29a0aad85b95838152a472be\">\n<li>Names and contact details<\/li>\n\n\n\n<li>Addresses<\/li>\n\n\n\n<li>Purchase or account history<\/li>\n\n\n\n<li>Account information<\/li>\n<\/ul>\n\n\n\n<div style=\"height:5px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p class=\"has-black-color has-text-color has-link-color wp-elements-82ae36607cbc3115da05d355320e84c5 wp-block-paragraph\">We collect or use the following information for <strong>the operation of customer accounts and guarantees<\/strong>:<\/p>\n\n\n\n<ul class=\"wp-block-list has-black-color has-text-color has-link-color wp-elements-7be4538d1a1d0ef149c9c5e77381c224\">\n<li>Names and contact details<\/li>\n\n\n\n<li>Addresses<\/li>\n\n\n\n<li>Purchase history<\/li>\n\n\n\n<li>Account information, including registration details<\/li>\n\n\n\n<li>Information used for security purposes<\/li>\n<\/ul>\n\n\n\n<div style=\"height:12px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p class=\"has-black-color has-text-color has-link-color wp-elements-3fbf30e9a8d769a99d4a3029cdc65065 wp-block-paragraph\">We collect or use the following information to <strong>comply with legal requirements<\/strong>:<\/p>\n\n\n\n<ul class=\"wp-block-list has-black-color has-text-color has-link-color wp-elements-953e77608c1e135b6e2b6a8d1a1ebcaa\">\n<li>Name<\/li>\n\n\n\n<li>Contact information<br><\/li>\n<\/ul>\n\n\n\n<div style=\"height:12px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h2 class=\"wp-block-heading\">Lawful bases and data protection rights<\/h2>\n\n\n\n<p class=\"has-black-color has-text-color has-link-color wp-elements-d1b6587e5321d58b7aae82649a66b6f3 wp-block-paragraph\">Under UK data protection law, we must have a \u201clawful basis\u201d for collecting and using your personal information. There is a list of possible lawful bases in the UK GDPR. You can find out more about lawful bases on the ICO\u2019s website.<\/p>\n\n\n\n<p class=\"has-black-color has-text-color has-link-color wp-elements-7e0d85e9f5dfbf6ec3289d709f370cdc wp-block-paragraph\">Which lawful basis we rely on may affect your data protection rights which are in brief set out below. You can find out more about your data protection rights and the exemptions which may apply on the ICO\u2019s website:<\/p>\n\n\n\n<ul class=\"wp-block-list has-black-color has-text-color has-link-color wp-elements-025c621c6a377b2168eb23b152a43fe6\">\n<li><strong>Your right of access<\/strong> &#8211; You have the right to ask us for copies of your personal information. You can request other information such as details about where we get personal information from and who we share personal information with. There are some exemptions which means you may not receive all the information you ask for. <a href=\"https:\/\/ico.org.uk\/for-organisations\/advice-for-small-organisations\/create-your-own-privacy-notice\/your-data-protection-rights\/#roa\" target=\"_blank\" rel=\"noreferrer noopener\">You can read more about this right here<\/a>.<\/li>\n\n\n\n<li><strong>Your right to rectification<\/strong>&nbsp;&#8211; You have the right to ask us to correct or delete personal information you think is inaccurate or incomplete. <a href=\"https:\/\/ico.org.uk\/for-organisations\/advice-for-small-organisations\/create-your-own-privacy-notice\/your-data-protection-rights\/#rtr\" target=\"_blank\" rel=\"noreferrer noopener\">You can read more about this right here<\/a>.<\/li>\n\n\n\n<li><strong>Your right to erasure<\/strong>&nbsp;&#8211; You have the right to ask us to delete your personal information. <a href=\"https:\/\/ico.org.uk\/for-organisations\/advice-for-small-organisations\/create-your-own-privacy-notice\/your-data-protection-rights\/#rte\" target=\"_blank\" rel=\"noreferrer noopener\">You can read more about this right here<\/a>.<\/li>\n\n\n\n<li><strong>Your right to restriction of processing<\/strong>&nbsp;&#8211; You have the right to ask us to limit how we can use your personal information. <a href=\"https:\/\/ico.org.uk\/for-organisations\/advice-for-small-organisations\/create-your-own-privacy-notice\/your-data-protection-rights\/#rtrop\" target=\"_blank\" rel=\"noreferrer noopener\">You can read more about this right here<\/a>.<\/li>\n\n\n\n<li><strong>Your right to object to processing<\/strong>&nbsp;&#8211; You have the right to object to the processing of your personal data. <a href=\"https:\/\/ico.org.uk\/for-organisations\/advice-for-small-organisations\/create-your-own-privacy-notice\/your-data-protection-rights\/#rto\" target=\"_blank\" rel=\"noreferrer noopener\">You can read more about this right here<\/a>.<\/li>\n\n\n\n<li><strong>Your right to data portability<\/strong>&nbsp;&#8211; You have the right to ask that we transfer the personal information you gave us to another organisation, or to you. <a href=\"https:\/\/ico.org.uk\/for-organisations\/advice-for-small-organisations\/create-your-own-privacy-notice\/your-data-protection-rights\/#rtdp\" target=\"_blank\" rel=\"noreferrer noopener\">You can read more about this right here<\/a>.<\/li>\n\n\n\n<li><strong>Your right to withdraw consent<\/strong>&nbsp;\u2013 When we use consent as our lawful basis you have the right to withdraw your consent at any time. <a href=\"https:\/\/ico.org.uk\/for-organisations\/advice-for-small-organisations\/create-your-own-privacy-notice\/your-data-protection-rights\/#rtwc\" target=\"_blank\" rel=\"noreferrer noopener\">You can read more about this right here<\/a>.<\/li>\n<\/ul>\n\n\n\n<p class=\"has-black-color has-text-color has-link-color wp-elements-a1c5f9d9c7fe9479a0bf050a114517b7 wp-block-paragraph\">If you make a request, we must respond to you without undue delay and in any event within one month.<\/p>\n\n\n\n<p class=\"has-black-color has-text-color has-link-color wp-elements-a7df317c0379e1c29e107f5e6de81653 wp-block-paragraph\">To make a data protection rights request, please contact us using the contact details at the top of this privacy notice.<\/p>\n\n\n\n<div style=\"height:12px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h3 class=\"wp-block-heading\">Our lawful bases for the collection and use of your data<\/h3>\n\n\n\n<p class=\"has-black-color has-text-color has-link-color wp-elements-b447d3463977c2b5cb542e988063834a wp-block-paragraph\">Our lawful bases for collecting or using personal information to <strong>provide services and goods<\/strong> are:<\/p>\n\n\n\n<ul class=\"wp-block-list has-black-color has-text-color has-link-color wp-elements-4ed54ca0197f8341026f64bfaebfe4d3\">\n<li>Consent &#8211; we have permission from you after we gave you all the relevant information. All of your data protection rights may apply, except the right to object. To be clear, you do have the right to withdraw your consent at any time.<\/li>\n<\/ul>\n\n\n\n<p class=\"has-black-color has-text-color has-link-color wp-elements-5ab3463c35594fb08c32bcc3019ec51b wp-block-paragraph\">Our lawful bases for collecting or using personal information for <strong>the operation of customer accounts and guarantees <\/strong>are:<\/p>\n\n\n\n<ul class=\"wp-block-list has-black-color has-text-color has-link-color wp-elements-4ed54ca0197f8341026f64bfaebfe4d3\">\n<li>Consent &#8211; we have permission from you after we gave you all the relevant information. All of your data protection rights may apply, except the right to object. To be clear, you do have the right to withdraw your consent at any time.<\/li>\n<\/ul>\n\n\n\n<p class=\"has-black-color has-text-color has-link-color wp-elements-dc2ca424a93735ec0713571d69e59ff4 wp-block-paragraph\">Our lawful bases for collecting or using personal information for <strong>legal requirements <\/strong>are:<\/p>\n\n\n\n<ul class=\"wp-block-list has-black-color has-text-color has-link-color wp-elements-4ed54ca0197f8341026f64bfaebfe4d3\">\n<li>Consent &#8211; we have permission from you after we gave you all the relevant information. All of your data protection rights may apply, except the right to object. To be clear, you do have the right to withdraw your consent at any time.<\/li>\n<\/ul>\n\n\n\n<div style=\"height:12px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h2 class=\"wp-block-heading\">Where we get personal information from<\/h2>\n\n\n\n<p class=\"has-black-color has-text-color has-link-color wp-elements-3111046a9aec4727cf5f6ad1a9ac40b7 wp-block-paragraph\">Directly from you.<\/p>\n\n\n\n<div style=\"height:12px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h2 class=\"wp-block-heading\">Who we share information with<\/h2>\n\n\n\n<p class=\"has-black-color has-text-color has-link-color wp-elements-2e4db460e2c2f4b3a0b43504b3aa8b11 wp-block-paragraph\">Others we share personal information with:<\/p>\n\n\n\n<ul class=\"wp-block-list has-black-color has-text-color has-link-color wp-elements-a27ade2bc63d7cd3699efbd397435ca9\">\n<li>Service providers &#8211; Royal Mail and APC Rapid Despatch Ltd for shipping your order<\/li>\n<\/ul>\n\n\n\n<div style=\"height:12px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h2 class=\"wp-block-heading\">How long we keep information<\/h2>\n\n\n\n<p class=\"has-black-color has-text-color has-link-color wp-elements-90be341249dfc249e4bc6104ca04fadb wp-block-paragraph\">We keep your personal information to enable your continued use of The Colour Pencil Shop Ltd website, for as long as it is required in order to fulfil active customer orders and order history, as may be required by law such as for tax and accounting purposes, or as otherwise communicated to you. For example, we retain your transaction history so that you can review past purchases and what addresses you have shipped orders to.<\/p>\n\n\n\n<p class=\"has-black-color has-text-color has-link-color wp-elements-b5e908de977a83e2a030391eed7bbb82 wp-block-paragraph\">You can request your information to be deleted from the website at any time.<\/p>\n\n\n\n<div style=\"height:12px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h2 class=\"wp-block-heading\">Cookies<\/h2>\n\n\n\n<p class=\"has-black-color has-text-color has-link-color wp-elements-29d87dd9bbe60aad37f8e832409b1ee4 wp-block-paragraph\">If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.<\/p>\n\n\n\n<p class=\"has-black-color has-text-color has-link-color wp-elements-1512b3bee4577870eeb48374ff126bb1 wp-block-paragraph\">When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select &#8220;Remember Me&#8221;, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.<\/p>\n\n\n\n<div style=\"height:12px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h2 class=\"wp-block-heading\">How to complain<\/h2>\n\n\n\n<p class=\"has-black-color has-text-color has-link-color wp-elements-21250288825e01c9eca439db5fe4f297 wp-block-paragraph\">If you have any concerns about our use of your personal data, you can make a complaint to us using the contact details at the top of this privacy notice.<\/p>\n\n\n\n<p class=\"has-black-color has-text-color has-link-color wp-elements-a545c0e49f031b567d7ea025b8100c42 wp-block-paragraph\">If you remain unhappy with how we\u2019ve used your data after raising a complaint with us, you can also complain to the ICO.<\/p>\n\n\n\n<p class=\"has-black-color has-text-color has-link-color wp-elements-47bc02259610786a952ae564287e0e6a wp-block-paragraph\">The ICO\u2019s address:&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<\/p>\n\n\n\n<p class=\"has-black-color has-text-color has-link-color wp-elements-c3fc85a5e324dcd4b77b9d29b5cd9683 wp-block-paragraph\">Information Commissioner\u2019s Office<br>Wycliffe House<br>Water Lane<br>Wilmslow<br>Cheshire<br>SK9 5AF<\/p>\n\n\n\n<p class=\"has-black-color has-text-color has-link-color wp-elements-29b32bb2642691477ebe574c9b0d6d38 wp-block-paragraph\">Helpline number: 0303 123 1113<\/p>\n\n\n\n<p class=\"has-black-color has-text-color has-link-color wp-elements-58da279b7aacf6e2560dada7531fab9a wp-block-paragraph\">Website: <a href=\"https:\/\/ico.org.uk\/make-a-complaint\/\">https:\/\/www.ico.org.uk\/make-a-complaint<\/a><\/p>\n\n\n\n<div style=\"height:12px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h2 class=\"wp-block-heading\">Last updated<\/h2>\n\n\n\n<p class=\"has-black-color has-text-color has-link-color wp-elements-0d6b4c4019c070eb97ce2820bc2d0c71 wp-block-paragraph\">11th October 2024<\/p>\n","protected":false},"excerpt":{"rendered":"<p>The Colour Pencil Shop Ltd customer privacy notice This privacy notice tells you what to expect us to do with<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"open","template":"","meta":{"two_page_speed":{"current_score":{"desktop_score":92,"desktop_tti":"0.8\u00a0","mobile_score":76,"mobile_tti":"4.2\u00a0","date":"26.03.2026 09:07:50 am","status":"error_no_score"}},"footnotes":""},"class_list":["post-3","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/colourpencilshop.com\/index.php?rest_route=\/wp\/v2\/pages\/3","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/colourpencilshop.com\/index.php?rest_route=\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/colourpencilshop.com\/index.php?rest_route=\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/colourpencilshop.com\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/colourpencilshop.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=3"}],"version-history":[{"count":11,"href":"https:\/\/colourpencilshop.com\/index.php?rest_route=\/wp\/v2\/pages\/3\/revisions"}],"predecessor-version":[{"id":115163,"href":"https:\/\/colourpencilshop.com\/index.php?rest_route=\/wp\/v2\/pages\/3\/revisions\/115163"}],"wp:attachment":[{"href":"https:\/\/colourpencilshop.com\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=3"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}